Terms & Conditions

By accessing or using this website, you agree to be bound by the Terms & Conditions outlined below. These terms govern your use of the website, services, content, and transactions conducted through Scentscape. Please read them carefully before using our services.

A. Introduction

Welcome to Scentscape, an online platform offering authentic perfumes and fragrance decants. By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue use of the website.

Scentscape reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

B. Definitions

• “Scentscape”, “we”, “our”, “us” refers to the business operating https://scentscape.com
• “You”, “user”, “customer” refers to any individual accessing or purchasing from the website
• “Services” include products, content, customer support, and features provided through the website

C. Intellectual Property & Content Usage

• All website content including images, descriptions, logos, designs, and text are protected by intellectual property laws
• Unauthorized copying, reproduction, or distribution of any content is strictly prohibited
• Product descriptions may be based on brand information or personal experience and may vary by individual perception
• Product appearance, color, or packaging may differ slightly due to lighting, screen, or batch variations

D. Decanting Process & Product Disclaimer

Scentscape provides authentic fragrance decants prepared in smaller quantities from original bottles. All decants are filled manually with care and hygiene.

• Variations in longevity, projection, or sillage
• Batch differences or brand reformulations
• Seasonal, weather, or skin chemistry variations
• Minor leakage, evaporation, or bottle reactions over time

Note: All decants are freshly prepared by hand. Minor imperfections are normal and not considered defects.

E. User Accounts & Security

• Users must provide accurate and up-to-date information
• You are responsible for maintaining the confidentiality of your account
• Unauthorized access must be reported immediately
• Accounts involved in misuse or fraud may be suspended without notice

F. Website Availability

While we strive to keep the website accessible, downtime may occur due to maintenance or technical issues. Scentscape is not liable for losses caused by temporary unavailability.

G. Prohibited Conduct

• Submitting false, misleading, or unlawful information
• Engaging in fraudulent transactions
• Violating intellectual property rights
• Uploading malware, spam, or harmful content

H. Orders & Payment Terms

• All orders are subject to availability and confirmation
• Prices and stock may change without prior notice
• Advance payment may be required for certain orders
• Order confirmation does not guarantee final acceptance
• Scentscape reserves the right to cancel or limit any order

I. Data Use & Privacy

Personal information is collected only for order processing and service improvement. Please refer to our Privacy Policy for complete details.

J. Third-Party Links

Our website may contain links to third-party platforms. Scentscape is not responsible for the content, policies, or practices of those websites.

K. Limitation of Liability

• Scentscape is not liable for damages arising from website usage
• Errors in pricing, listings, or delays may occur
• We reserve the right to correct errors without liability

L. Pricing Errors & Corrections

In case of incorrect pricing or listing errors, Scentscape may cancel affected orders or issue refunds where applicable.

M. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. All disputes shall fall under the jurisdiction of courts in Dhaka, Bangladesh.

N. Age Restriction

Our services are intended for individuals aged 18 and above. If personal information from a minor is identified, it will be deleted immediately.

O. Contact Us